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Madeleine's Cafe & Patisserie

(Downtown Spokane)
707 W Main Ave
Spokane, WA 99201
(509) 624-2253

Updated Review: November 2008
(3 1/2 out of 5 stars)

Don't give up on us baby, we're still worth one more try...I wanted this to be my favorite downtown cafe. A friend suggested Madeleine's the other day, so reluctantly I went back and gave it ONE more try. As mentioned in my previous review, there are so many things I like about this place, but a few deal breakers have kept me away.

Well, it was sooooo much better. Granted they weren't very busy and they didn't have an orange wedge for my Blue Moon beer. But it was really nice and it is such a delightful french cafe. It wooed me. I'll be back.

Previous Review: dated June 2008
(2 out of 5 stars)

While I waited for a friend over a cup of coffee at this quaint french inspired cafe, the pastry chef asked if I wanted to try some freshly baked brioche - her treat. It was BLISS with butter and jam. Madeline's was new in town and they had me at the brioche. Tres magnificent! At that moment, I was sure of one thing - I would never visit the Starbucks down the block again. Or so I thought.

You may be wondering how ohh la la pastry earned only 2 measly stars. Well since that yummy day, I have been disappointed on several occasions.Oh, it wasn't the coffee which I'm so picky about or the yummy baked goods. And I'm a sucker for a patio and they have a nice one on a busy downtown corner. They even have acoustic musicians on various evenings.It was the service or in this case - lack of service.

I gave them many opportunities, since they were new and due to that first impression brioche. Rookie moves like running out of the posted lunch special and having no back up, forgetting to bring me all of my order, leaving customers standing at the counter next in line for a LONG time without even the polite little lie - I'll be right with you.I even tried to stick up for them when my friends complained about them. See the power of the pastry. I don't know, I may give them another shot for all the things I like about them. I guess, I really wanted this to be my favorite downtown cafe.


martine said…
Try the croque Monsier. It's a grilled ham and swiss sandwich.
Betty said…
C'est tres mal! Let me stand tall, throw two arms up in the air and turn my two giant thumbs down-down-down to the ground. Whether it was the horrid customer service, the dried-out pasteries, the blackened top of my French Onion soup, or the fact that I never did get the drink I ordered, this restaurant is a one-hit wonder in my book: as in I hit it once and never again. I recommend you skip over the visit and go straight for the "never again"

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